Energy debtors/ OSHEE, new relief schemes according to customer categories

2024-04-03 13:15:00, Aktualitet CNA

All those who have arrears of electricity, whether businesses, families or institutions, will have available new relief schemes to pay.

OSHEE Group gave this Wednesday the details on this decision.

According to the company, during 2024, installment agreements will be implemented for energy bills outstanding until December 31, 2022, ensuring that customers receive the necessary support for arrears in difficult times (during and after the pandemic ).

These customers must have meanwhile closed the obligations created during 2023 and beyond, which must have been liquidated before the conclusion of the debt settlement agreement between the customer and the OSHEE company for the earlier periods.

"In the schemes of agreements, which will be implemented during this year, unpaid obligations from invoices will also be included; economic damage, system invoices, meter test invoices, correction invoices, belonging to the year 2023 and following.

The decision was taken by the Supervisory Council of OSHEE Group on February 15, 2024, after reviewing the proposal by the administrator of OSHEE Group, Mr. Enea Karakaçi.

Each category of beneficiaries has different reliefs, which are escalated depending on the category of the customer and the carrying amount of debit that each of them has.

The relief measures are also different, ranging from: fixed monthly installments for repayment of arrears for household customers, forgiveness or relief of interest depending on the repayment period and variable installments scheme, depending on the amount of the obligation for the category of budgetary and non-budgetary customers.

More specifically, the benefits for each customer category are as follows:

- Family customers who are treated with economic assistance, pensioners-head of the family, or customers with a special status, can pay the arrears in fixed monthly installments of 1,200 ALL.

- Other family customers can pay the arrears in fixed monthly installments of ALL 2,800.

- Non-family, budget and non-budget customers can pay arrears in installments determined based on the value of the debit as follows:

Obligation value Maximum number of installments

100,000-300,000 ALL 24 installments

300,001-500,000 ALL 48 installments

500,001-800,000 ALL 60 installments

800,001-1,000,000 ALL 84 installments

over ALL 1,000,000 in 120 installments

OSHEE Group also approved the arrears reduction scheme against the full liquidation of the arrears until December 31, 2022. Customers, who express their willingness to liquidate all arrears at once with 1 (one) installment, benefit from a reduction of the arrears in different measures, according to the categories below:

- Family customers of all types benefit from a 70% reduction in late interest, in case the entire obligation is paid off at once.

- Non-family, budgetary and non-budgetary customers benefit from a 50% reduction in late interest, in case of repayment of the entire obligation at once.

- The category of non-family clients - small businesses benefit from a 100% reduction in late interest, in case of repayment of the entire obligation at once./ Monitor.al